Data management for customer relationship management: a web-based approach

Dipen Sarabhai Patel, Daniel Adomako Asamoah, Wakiuru Wamwara

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)343-374
Number of pages32
JournalInternational Journal of Business Information Systems
Volume45
Issue number3
DOIs
StatePublished - 2024

ASJC Scopus Subject Areas

  • Management Information Systems
  • Information Systems and Management
  • Management of Technology and Innovation

Keywords

  • agile development
  • CRM
  • customer relationship management
  • data integration
  • enterprise resource planning
  • ERP
  • master data management
  • MDM
  • system implementation

Cite this