Expectation-Reality Gap in Information Technology Discontinuance Intention

Anupama Prashar; Parul Gupta; Anand Jeyaraj; Yogesh K. Dwivedi

doi:10.1080/08874417.2022.2123066

Expectation-Reality Gap in Information Technology Discontinuance Intention

Anupama Prashar, Parul Gupta, Anand Jeyaraj, Yogesh K. Dwivedi

Management Information Systems

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	1057-1069
Number of pages	13
Journal	Journal of Computer Information Systems
Volume	63
Issue number	5
DOIs	https://doi.org/10.1080/08874417.2022.2123066
State	Published - 2023

ASJC Scopus Subject Areas

Information Systems
Education
Computer Networks and Communications

Keywords

Expectation-reality gap
discontinuous intention
post-adoption behavior
post-adoption disenchantment
small & medium size enterprise (SMEs)

Access to Document

10.1080/08874417.2022.2123066

Cite this

@article{907ccb856de042618d802a6550064129,

title = "Expectation-Reality Gap in Information Technology Discontinuance Intention",

keywords = "Expectation-reality gap, discontinuous intention, post-adoption behavior, post-adoption disenchantment, small & medium size enterprise (SMEs)",

author = "Anupama Prashar and Parul Gupta and Anand Jeyaraj and Dwivedi, {Yogesh K.}",

note = "Publisher Copyright: {\textcopyright} 2022 International Association for Computer Information Systems.",

year = "2023",

doi = "10.1080/08874417.2022.2123066",

language = "English",

volume = "63",

pages = "1057--1069",

journal = "Journal of Computer Information Systems",

issn = "0887-4417",

number = "5",

}

TY - JOUR

T1 - Expectation-Reality Gap in Information Technology Discontinuance Intention

AU - Prashar, Anupama

AU - Gupta, Parul

AU - Jeyaraj, Anand

AU - Dwivedi, Yogesh K.

PY - 2023

Y1 - 2023

KW - Expectation-reality gap

KW - discontinuous intention

KW - post-adoption behavior

KW - post-adoption disenchantment

KW - small & medium size enterprise (SMEs)

UR - http://www.scopus.com/inward/record.url?scp=85139462925&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85139462925&partnerID=8YFLogxK

U2 - 10.1080/08874417.2022.2123066

DO - 10.1080/08874417.2022.2123066

M3 - Article

AN - SCOPUS:85139462925

SN - 0887-4417

VL - 63

SP - 1057

EP - 1069

JO - Journal of Computer Information Systems

JF - Journal of Computer Information Systems

IS - 5

ER -

Expectation-Reality Gap in Information Technology Discontinuance Intention

ASJC Scopus Subject Areas

Keywords

Access to Document

Other files and links

Cite this