Gauging Service Performance via Sentiment Analysis: The USPS Case

Research output: Contribution to conference › Presentation

Original language	American English
State	Published - 2022
Event	Taste of IT Conference 2022 - Sinclair Conference Center, Dayton, United States Duration: Nov 16 2022 → … Conference number: 16 https://perma.cc/2DWV-V44L

Keywords

@conference{a662f7e0e7494893a45d7cbd96efca78,

title = "Gauging Service Performance via Sentiment Analysis: The USPS Case",

keywords = "Service peformance, Sentiment analysis, United States Postal Service",

author = "Mcmori Asomani and Asamoah, {Daniel A}",

year = "2022",

language = "American English",

note = "Taste of IT Conference 2022 ; Conference date: 16-11-2022",

url = " https://perma.cc/2DWV-V44L",

}