Managing Project Quality

Timothy J. Kloppenborg, Joseph A. Petrick

Research output: Contribution to journalArticlepeer-review

Abstract

The writers discuss how a quality practitioner can manage project quality effectively. The combined leverage of quality and project management is often underutilized due to inadequate experience in both fields, time pressures, or budgetary cutbacks. In particular, project initiation and closure are often neglected stages that can undermine effectiveness. The initiation stage includes identification, alignment, selection, and chartered commitment. The closure stage includes customer capability enhancement and contributor assessment, appreciation, and renewal.

Original languageAmerican English
Pages (from-to)63-68
Number of pages6
JournalQuality Progress
Volume37
Issue number9
StatePublished - Sep 2004

ASJC Scopus Subject Areas

  • Safety, Risk, Reliability and Quality
  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering

Disciplines

  • Business Administration, Management, and Operations
  • International Business

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