Modeling user training and support for information technology implementations: A Bayesian test of competing models

Neal G. Shaw, Vikram Sethi, Anand Jeyaraj, Kevin Duffy

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)20-32
Number of pages13
JournalInformation Resources Management Journal
Volume23
Issue number2
DOIs
StatePublished - Apr 1 2010

ASJC Scopus Subject Areas

  • Business and International Management
  • Strategy and Management
  • Library and Information Sciences

Keywords

  • Bayesian model
  • Implementation
  • Information technology
  • Perceived benefits
  • User support
  • User training

Disciplines

  • Business
  • Management Information Systems
  • Operations and Supply Chain Management

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