“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

Yogesh K. Dwivedi; Nir Kshetri; Laurie Hughes; Emma Louise Slade; Anand Jeyaraj; Arpan Kumar Kar; Abdullah M. Baabdullah; Alex Koohang; Vishnupriya Raghavan; Manju Ahuja; Hanaa Albanna; Mousa Ahmad Albashrawi; Adil S. Al-Busaidi; Janarthanan Balakrishnan; Yves Barlette; Sriparna Basu; Indranil Bose; Laurence Brooks; Dimitrios Buhalis; Lemuria Carter; Soumyadeb Chowdhury; Tom Crick; Scott W. Cunningham; Gareth H. Davies; Robert M. Davison; Rahul Dé; Denis Dennehy; Yanqing Duan; Rameshwar Dubey; Rohita Dwivedi; John S. Edwards; Carlos Flavián; Robin Gauld; Varun Grover; Mei Chih Hu; Marijn Janssen; Paul Jones; Iris Junglas; Sangeeta Khorana; Sascha Kraus; Kai R. Larsen; Paul Latreille; Sven Laumer; F. Tegwen Malik; Abbas Mardani; Marcello Mariani; Sunil Mithas; Emmanuel Mogaji; Jeretta Horn Nord; Siobhan O'Connor; Fevzi Okumus; Margherita Pagani; Neeraj Pandey; Savvas Papagiannidis; Ilias O. Pappas; Nishith Pathak; Jan Pries-Heje; Ramakrishnan Raman; Nripendra P. Rana; Sven Volker Rehm; Samuel Ribeiro-Navarrete; Alexander Richter; Frantz Rowe; Suprateek Sarker; Bernd Carsten Stahl; Manoj Kumar Tiwari; Wil van der Aalst; Viswanath Venkatesh; Giampaolo Viglia; Michael Wade; Paul Walton; Jochen Wirtz; Ryan Wright

doi:10.1016/j.ijinfomgt.2023.102642

“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

Yogesh K. Dwivedi
, Nir Kshetri
, Laurie Hughes
, Emma Louise Slade
, Anand Jeyaraj
, Arpan Kumar Kar
, Abdullah M. Baabdullah
, Alex Koohang
, Vishnupriya Raghavan
, Manju Ahuja
, Hanaa Albanna
, Mousa Ahmad Albashrawi
, Adil S. Al-Busaidi
, Janarthanan Balakrishnan
, Yves Barlette
, Sriparna Basu
, Indranil Bose
, Laurence Brooks
, Dimitrios Buhalis
, Lemuria Carter

Soumyadeb Chowdhury, Tom Crick, Scott W. Cunningham, Gareth H. Davies, Robert M. Davison, Rahul Dé, Denis Dennehy, Yanqing Duan, Rameshwar Dubey, Rohita Dwivedi, John S. Edwards, Carlos Flavián, Robin Gauld, Varun Grover, Mei Chih Hu, Marijn Janssen, Paul Jones, Iris Junglas, Sangeeta Khorana, Sascha Kraus, Kai R. Larsen, Paul Latreille, Sven Laumer, F. Tegwen Malik, Abbas Mardani, Marcello Mariani, Sunil Mithas, Emmanuel Mogaji, Jeretta Horn Nord, Siobhan O'Connor, Fevzi Okumus, Margherita Pagani, Neeraj Pandey, Savvas Papagiannidis, Ilias O. Pappas, Nishith Pathak, Jan Pries-Heje, Ramakrishnan Raman, Nripendra P. Rana, Sven Volker Rehm, Samuel Ribeiro-Navarrete, Alexander Richter, Frantz Rowe, Suprateek Sarker, Bernd Carsten Stahl, Manoj Kumar Tiwari, Wil van der Aalst, Viswanath Venkatesh, Giampaolo Viglia, Michael Wade, Paul Walton, Jochen Wirtz, Ryan Wright

Management Information Systems

Research output: Contribution to journal › Article › peer-review

Original language	English
Article number	102642
Journal	International Journal of Information Management
Volume	71
DOIs	https://doi.org/10.1016/j.ijinfomgt.2023.102642
State	Published - Aug 2023

ASJC Scopus Subject Areas

Management Information Systems
Information Systems
Computer Networks and Communications
Information Systems and Management
Marketing
Library and Information Sciences
Artificial Intelligence

Keywords

ChatGPT
Conversational agent
Generative AI
Generative artificial intelligence
Large language models

Access to Document

10.1016/j.ijinfomgt.2023.102642

Cite this

Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K., Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., Albanna, H., Albashrawi, M. A., Al-Busaidi, A. S., Balakrishnan, J., Barlette, Y., Basu, S., Bose, I., Brooks, L., Buhalis, D., ... Wright, R. (2023). “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71, Article 102642. https://doi.org/10.1016/j.ijinfomgt.2023.102642

“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. / Dwivedi, Yogesh K.; Kshetri, Nir; Hughes, Laurie et al.
In: International Journal of Information Management, Vol. 71, 102642, 08.2023.

Research output: Contribution to journal › Article › peer-review

Dwivedi, YK, Kshetri, N, Hughes, L, Slade, EL, Jeyaraj, A, Kar, AK, Baabdullah, AM, Koohang, A, Raghavan, V, Ahuja, M, Albanna, H, Albashrawi, MA, Al-Busaidi, AS, Balakrishnan, J, Barlette, Y, Basu, S, Bose, I, Brooks, L, Buhalis, D, Carter, L, Chowdhury, S, Crick, T, Cunningham, SW, Davies, GH, Davison, RM, Dé, R, Dennehy, D, Duan, Y, Dubey, R, Dwivedi, R, Edwards, JS, Flavián, C, Gauld, R, Grover, V, Hu, MC, Janssen, M, Jones, P, Junglas, I, Khorana, S, Kraus, S, Larsen, KR, Latreille, P, Laumer, S, Malik, FT, Mardani, A, Mariani, M, Mithas, S, Mogaji, E, Nord, JH, O'Connor, S, Okumus, F, Pagani, M, Pandey, N, Papagiannidis, S, Pappas, IO, Pathak, N, Pries-Heje, J, Raman, R, Rana, NP, Rehm, SV, Ribeiro-Navarrete, S, Richter, A, Rowe, F, Sarker, S, Stahl, BC, Tiwari, MK, van der Aalst, W, Venkatesh, V, Viglia, G, Wade, M, Walton, P, Wirtz, J & Wright, R 2023, '“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy', International Journal of Information Management, vol. 71, 102642. https://doi.org/10.1016/j.ijinfomgt.2023.102642

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title = "“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy",

keywords = "ChatGPT, Conversational agent, Generative AI, Generative artificial intelligence, Large language models",

author = "Dwivedi, \{Yogesh K.\} and Nir Kshetri and Laurie Hughes and Slade, \{Emma Louise\} and Anand Jeyaraj and Kar, \{Arpan Kumar\} and Baabdullah, \{Abdullah M.\} and Alex Koohang and Vishnupriya Raghavan and Manju Ahuja and Hanaa Albanna and Albashrawi, \{Mousa Ahmad\} and Al-Busaidi, \{Adil S.\} and Janarthanan Balakrishnan and Yves Barlette and Sriparna Basu and Indranil Bose and Laurence Brooks and Dimitrios Buhalis and Lemuria Carter and Soumyadeb Chowdhury and Tom Crick and Cunningham, \{Scott W.\} and Davies, \{Gareth H.\} and Davison, \{Robert M.\} and Rahul D{\'e} and Denis Dennehy and Yanqing Duan and Rameshwar Dubey and Rohita Dwivedi and Edwards, \{John S.\} and Carlos Flavi{\'a}n and Robin Gauld and Varun Grover and Hu, \{Mei Chih\} and Marijn Janssen and Paul Jones and Iris Junglas and Sangeeta Khorana and Sascha Kraus and Larsen, \{Kai R.\} and Paul Latreille and Sven Laumer and Malik, \{F. Tegwen\} and Abbas Mardani and Marcello Mariani and Sunil Mithas and Emmanuel Mogaji and Nord, \{Jeretta Horn\} and Siobhan O'Connor and Fevzi Okumus and Margherita Pagani and Neeraj Pandey and Savvas Papagiannidis and Pappas, \{Ilias O.\} and Nishith Pathak and Jan Pries-Heje and Ramakrishnan Raman and Rana, \{Nripendra P.\} and Rehm, \{Sven Volker\} and Samuel Ribeiro-Navarrete and Alexander Richter and Frantz Rowe and Suprateek Sarker and Stahl, \{Bernd Carsten\} and Tiwari, \{Manoj Kumar\} and \{van der Aalst\}, Wil and Viswanath Venkatesh and Giampaolo Viglia and Michael Wade and Paul Walton and Jochen Wirtz and Ryan Wright",

note = "Publisher Copyright: {\textcopyright} 2023 The Authors",

year = "2023",

month = aug,

doi = "10.1016/j.ijinfomgt.2023.102642",

language = "English",

volume = "71",

journal = "International Journal of Information Management",

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T1 - “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

AU - Dwivedi, Yogesh K.

AU - Kshetri, Nir

AU - Hughes, Laurie

AU - Slade, Emma Louise

AU - Jeyaraj, Anand

AU - Kar, Arpan Kumar

AU - Baabdullah, Abdullah M.

AU - Koohang, Alex

AU - Raghavan, Vishnupriya

AU - Ahuja, Manju

AU - Albanna, Hanaa

AU - Albashrawi, Mousa Ahmad

AU - Al-Busaidi, Adil S.

AU - Balakrishnan, Janarthanan

AU - Barlette, Yves

AU - Basu, Sriparna

AU - Bose, Indranil

AU - Brooks, Laurence

AU - Buhalis, Dimitrios

AU - Carter, Lemuria

AU - Chowdhury, Soumyadeb

AU - Crick, Tom

AU - Cunningham, Scott W.

AU - Davies, Gareth H.

AU - Davison, Robert M.

AU - Dé, Rahul

AU - Dennehy, Denis

AU - Duan, Yanqing

AU - Dubey, Rameshwar

AU - Dwivedi, Rohita

AU - Edwards, John S.

AU - Flavián, Carlos

AU - Gauld, Robin

AU - Grover, Varun

AU - Hu, Mei Chih

AU - Janssen, Marijn

AU - Jones, Paul

AU - Junglas, Iris

AU - Khorana, Sangeeta

AU - Kraus, Sascha

AU - Larsen, Kai R.

AU - Latreille, Paul

AU - Laumer, Sven

AU - Malik, F. Tegwen

AU - Mardani, Abbas

AU - Mariani, Marcello

AU - Mithas, Sunil

AU - Mogaji, Emmanuel

AU - Nord, Jeretta Horn

AU - O'Connor, Siobhan

AU - Okumus, Fevzi

AU - Pagani, Margherita

AU - Pandey, Neeraj

AU - Papagiannidis, Savvas

AU - Pappas, Ilias O.

AU - Pathak, Nishith

AU - Pries-Heje, Jan

AU - Raman, Ramakrishnan

AU - Rana, Nripendra P.

AU - Rehm, Sven Volker

AU - Ribeiro-Navarrete, Samuel

AU - Richter, Alexander

AU - Rowe, Frantz

AU - Sarker, Suprateek

AU - Stahl, Bernd Carsten

AU - Tiwari, Manoj Kumar

AU - van der Aalst, Wil

AU - Venkatesh, Viswanath

AU - Viglia, Giampaolo

AU - Wade, Michael

AU - Walton, Paul

AU - Wirtz, Jochen

AU - Wright, Ryan

PY - 2023/8

Y1 - 2023/8

KW - ChatGPT

KW - Conversational agent

KW - Generative AI

KW - Generative artificial intelligence

KW - Large language models

UR - https://www.scopus.com/pages/publications/85149886538

UR - https://www.scopus.com/pages/publications/85149886538#tab=citedBy

U2 - 10.1016/j.ijinfomgt.2023.102642

DO - 10.1016/j.ijinfomgt.2023.102642

M3 - Article

AN - SCOPUS:85149886538

SN - 0268-4012

VL - 71

JO - International Journal of Information Management

JF - International Journal of Information Management

M1 - 102642

ER -

“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

ASJC Scopus Subject Areas

Keywords

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