Studying the Effect of Delay on Group Performance in Collaborative Editing

Claudia Lavinia Ignat, Gérald Oster, Meagan Newman, Valerie Shalin, François Charoy

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Real-time collaborative editing systems such as Google Drive are increasingly common. However, no prior work questioned the maximum acceptable delay for real-time collaboration or the efficacy of compensatory strategies. In this study we examine the performance consequences of simulated network delay on an artificial collaborative document editing task with a time constant and metrics for process and outcome suitable for experimental study. Results suggest that strategy influences task outcome at least as much as delay in the distribution of work in progress. However, a paradoxical interaction between delay and strategy emerged, in which the more generally effective, but highly coupled strategy was also more sensitive to delay.
Original languageEnglish
Title of host publicationCooperative Design, Visualization, and Engineering
Subtitle of host publication11th International Conference, CDVE 2014, Seattle, WA, USA, September 14-17, 2014. Proceedings
EditorsYuhua Luo
PublisherSpringer Cham
Pages191-198
Number of pages8
Volume8683
ISBN (Electronic)978-3-319-10831-5
ISBN (Print)978-3-319-10830-8
DOIs
StatePublished - 2014
Event11th International Conference on Cooperative Design, Visualization, and Engineering - Seattle, United States
Duration: Sep 14 2014Sep 17 2014
Conference number: 11

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN (Print)0302-9743

Conference

Conference11th International Conference on Cooperative Design, Visualization, and Engineering
Abbreviated titleCDVE 2014
Country/TerritoryUnited States
CitySeattle
Period9/14/149/17/14

ASJC Scopus Subject Areas

  • Theoretical Computer Science
  • General Computer Science

Keywords

  • Collaborative editing
  • Delay
  • Groupware
  • Usability measurement

Disciplines

  • Psychology
  • Sociology

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