System and Method for Generating Subscriber Churn Predictions

Chitra Phadke, Huseyin Uzunalioglu, Veena Mendiratta, Dan Kushnir, Derek Doran

Research output: Other contribution

Abstract

A system and method for generating a subscriber churn prediction includes receiving call detail records from a network operator detailing communication between subscribers of the network operator and determining tie-strengths between subscribers based on the call detail records. The system and method further includes generating a net churn influence accumulated at each subscriber from the tie-strengths by propagating churner influence between subscribers due to churn events.

Original languageAmerican English
StatePublished - May 1 2014

Disciplines

  • Computer Sciences
  • Engineering

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