@article{37e075306173445387ee9b597bbba650,
title = "Teaching case who renews? Who leaves? Identifying customer churn in a telecom company using big data techniques",
keywords = "Active learning, Big data, Business intelligence, Data analytics, Telecommunication, User satisfaction",
author = "Asamoah, {Daniel A.} and Ramesh Sharda and Pankush Kalgotra and Mark Ott",
year = "2016",
language = "English",
volume = "27",
pages = "223--232",
journal = "Journal of Information Systems Education",
issn = "1055-3096",
number = "4",
}