The impact of pronoun choices on consumer engagement actions: Exploring top global brands' social media communications

Lauren I. Labrecque, Kunal Swani, Andrew T. Stephen

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)796-814
Number of pages19
JournalPsychology and Marketing
Volume37
Issue number6
DOIs
StatePublished - Jun 1 2020

ASJC Scopus Subject Areas

  • Applied Psychology
  • Marketing

Keywords

  • brand relationships
  • consumer engagement
  • linguistics
  • pronouns
  • self-presentation
  • social media

Disciplines

  • Advertising and Promotion Management
  • Business
  • Marketing

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